Choosing Countertops

Our Stone Process from the Distributor to Our Shop
From Our Shop to Your Home

Step 1

Initial Estimate

In order to provide an estimate, we ask for a simple sketch or guesstimate of your countertop space. We encourage customers to use a tape measure for measurements, with precision to the closest half-inch. Submit your measurements with a sketch of your countertop layout in pdf format HERE. We are not asking for perfection on your sketch.

To see a sample sketch, please click Example 1 and Example 2. Also watch our video on Making A Simple Sketch.

Once we receive your measurements and sketch, we will provide an estimate of the projected cost and number of stone slabs required for your project.
  1. Your measurements do not need to be exact. One of our trained professionals will measure your countertops at template, prior to fabricating your stone.
  2. Upon receiving your estimate approval, we will email you a Deposit Invoice for 50% of the total project. This deposit covers the cost of your stone, delivery fees & cost of sink(s) and or faucet(s), if applicable.
  3. If wanting to pay by credit or debit card, there is a 3% convenience fee. This is a fee Wallstone is charged by QuickBooks and cannot be waived. Simply contact customer service and we will adjust your invoice accordingly and turn the credit card option on.
Step 2A

Stone Selection

There are two options for stone selection: Stone can be selected at our shop by scheduling a visit and browsing through our remnants, or stone can be selected by visiting one of our Stone Distributor locations.

  1. Schedule a visit to our shop if you'd like to check out stone remnants. Remnants are NOT "seconds". They have no flaws compared to acquiring stone from a distributor. They are unused, well-maintained stone from previous projects. Choosing to use remnants stone comes at a discounted price compared to stone purchased directly from a distributor.
  2. Visit one or more of our stone distributors. See our Stone Distributors page for a list of distributor names, locations, hours of operation and more. Before going to any of our stone distributor locations, please download the Slab Selection Process. This guide provides tips to make the Slab Selection process run smoothly. Once your slabs have been put on hold, we will contact you to set up templating for your countertop.
  1. Choosing from our remnants typically works best for smaller projects, such as a bathroom vanity. It is difficult, but sometimes possible, to have enough stone for a whole kitchen countertop remodel.
  2. If visiting our shop, please bring or wear old shoes, as it is very much a shop atmosphere.
Step 2B

Edge Profile Selection

We offer 15 edge profiles to choose from. To view our standard edges and available upgrades that we offer click HERE.
  1. It is helpful for us to know your edge profile selection prior to template so we can factor your edge profile into our measurements.
  2. When choosing our value series colors, pencil edge is the only edge option offered. If you would like the value series color but want one of the other standard edges we will automatically use group one pricing.
Step 2C

Sink & Faucet Selection

There are two options for sink and faucet selection:
  1. Pick from one of our selections and we will order the products for you. To shop the inventory of our distributors, please visit E-Stainless and Omicron on the web.
  2. You can purchase the sink and faucet on your own, but it will require an additional fee due to our need to create a template of the sink.
  1. We need the sink for measurements before the template can be done or at site on the day of template for us to move forward with your job.
Step 3


You don’t like delays or inaccuracies and neither do we. That’s why we send one of our trained specialists to your home with the most detailed digital templating system in our industry today. Templates are scheduled one to two weeks from receipt of your deposit. You will be contacted to set up your template date/Time based on availability. An average-size template takes one to one and a half hours. If interested in seeing more information on the templating process, please click on the link here
  1. Countertops should be clear of all items prior to the appointment.
  2. All items affecting the countertops must be on site. This includes appliances and sinks. All decisions must be made prior to template.
  3. Wallstone requires a second deposit of 25% of remaining balance after your template has been plotted and approved. This deposit covers the templator's time and labor as well as the cost to fabricate your stone.
Step 4

Slab Layout

We offer slab layouts following template upon request only. If you have an inconsistent stone and would like to come to our shop for an in-person layout consultation, please email us to set an appointment. We give special attention to the specks, streaking, veining, and seams in each stone. We realize each customer has a different vision in creating an eye-catching countertop. We will work with you to find the best layout giving consideration to the resulting remnant piece.

  1. We will send a computerized layout if your stone has inconsistent veining or patterns. In order to proceed with your fabrication, a signature for approval is required.
  2. Slab layouts on value series stone can be done for an additional charge.
Step 5


In order for fabrication to begin, all customers must sign off on the Wallstone Selection Sheet or provide email confirmation that the information we have for your project is correct. This can be done on the day of template or following a slab layout, if a slab layout was necessary.
Once the slab layout is approved & your 25% template deposit has been received, we will put you in the fabrication que to populate a date for install. You will then receive an email from customer service with available dates/times. We will then confirm this date with you.
  1. During the cutting phase, your slabs are set up on our work stations and overlaid with your project's Fab Choice template. The template is used to outline the dimension of your countertop and then removed. Then, one of our trained professionals cuts the slab with a diamond blade. After the slab is cut, it enters our polishing station.
  2. The first step at the polishing station is to create the edge profile for your countertops with a profiler. Next, all the edges are polished utilizing a high pressure air-polishing system. This step also utilizes water for additional shine. Slabs are then polished with diamond pads in a 5 to 10 stage process, depending on the material.
  1. Your countertops can also be honed for a matte finish.
Step 6


On the day of install, we send a team of 2 to 3 installers, depending on the size of your job. Installations can be set as morning or afternoon appointments on smaller jobs requiring half-day installation. Full-day installations on larger projects require a morning appointment. Upon arrival to your home, our installers place Butler drop cloths down on the floor before moving stone. We do this to prevent tracking unwanted dirt and potential damage to your flooring. Once countertops are installed, all natural stone countertops are sealed on-site. The exception is quartz countertops per manufacturer recommendation. You are able to use your new countertops immediately.

  1. The silicone around the sink is still wet for 24 hours. We recommend not using the sink for a full 24 hours after installation is complete.
  2. Your final invoice will be emailed to you the day of your scheduled install. Payment is to be made upon final walk through with the lead installer BEFORE they leave your home. Secure payments can be made online through the email.

Get a Free Countertop Estimate

Fill out the form below to get a free countertop estimate. On your phone? Click here to text photos of your project or give us a call (614) 348-6541.

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